Hospitality-Focused Corporate Training Expert
Through years of international experience in hotel management, I have developed a unique skill set that I now offer to managers, professionals, and businesses eager to excel in the hospitality sector. My goal is to inspire profound transformations, enhance performance, and optimize your clients’ experience.
Methodology
Connecting Cultures. Unlocking Leadership. Creating Impact.
Grounded Leader
Culture Integration
Life Balance
Communication
Conflict Management
Being coached by Anna was a real eye-opener. She helped me look at challenges differently,
boosted my confidence, and gave me tools I can use every day as a leader. Her mix of hospitality
know-how and coaching made a big difference for me.
Great things happen outside your comfort zone – this is what I felt while I was working with Anna. She used her techniques very smartly, always challenged me with the right questions, and while I often felt she knew the solution to my challenges, she gave me tools to find the way on my own. Tools that I still use and benefit from. Thanks to her I managed to overcome challenges in my career and improved both my business and personal relationships.
Abbiamo iniziato la collaborazione con Anna nella primavera del 2022 sulle nostre strutture fiorentine e milanesi, abbiamo apprezzato molto la sua modalità di coinvolgere i nostri Team nel Role Play sugli Standard di Qualità alberghieri. Grazie Anna!
It was an absolute pleasure to have Anna Katzer as a speaker at my event. From the very
beginning, she was professional, warm, and truly committed to delivering value. Her speech
captivated the audience, resonating on both a personal and professional level, and left a lasting
impact. The energy in the room was undeniable, and the standing applause she received was a
testament to how deeply her message connected with everyone present. I would gladly collaborate
with Anna again and highly recommend her as a speaker who inspires, engages, and delivers real
transformation.
Coach Anna guided me to rebuild my self-esteem by helping me recognize my strengths and
embrace a more positive outlook on myself. With her support, I learned to face my fears and
manage my worries with confidence and clarity. I would highly recommend her to anyone looking to
go through a journey of self-discovery, as she creates a safe, supportive, and inspiring space to
grow. Her guidance truly helps you uncover your potential and live with more confidence and
purpose.
During my time as an expat leader in hospitality some situations were overwhelming, but Anna’s
use of her methodology created a powerful space for growth. During my coaching sessions, they
way she guided me allowed me to explore my values, challenge my assumptions, and develop
new ways of leading my team with clarity and confidence. What made Anna’s coaching so
impactful to me, is how she combines the methodology with her deep understanding of the hotel
world. It made all the difference in how I show up as a leader today.”
During Anna’s time as a Hotel Auditor under my leadership, she quickly stood out as a trustworthy
and independent professional. I could always rely on her to carry out audits with rigor,
professionalism, and integrity. The feedback she received from General Managers after her visits
was consistently excellent, reflecting both her competence and her ability to build strong, respectful
relationships. Having Anna on my team was a true asset, and I was always confident in the quality
of her work and the positive impact she brought to every assignment.
